Download full evidence packs for every client with archive copies of videos watched, questions asked and email invitations. As well as being easy to download your own client reports, they are also stored as a backup in the Money Alive vault.
If you are giving advice on DB transfers, using Money Alive will help you meet principles 1 and 8 of the industry recognised PFS Gold Standard Transfer Process. In addition, the ability to tag client journeys upon completion with predefined outcomes puts company-wide enquiry/review/transfer data at your finger - absolute gold for both the regulator and your PI provider.
Advisers consistently feedback that by educating their clients upfront they are having better informed and more productive meetings.
“We have insurers in the market now that, if you use Money Alive, will take a far more positive view of your risk.” – Dan Kelly, Onyx Insurance.
“If you use Money Alive, not only will you have better-informed clients you will also be able to demonstrate to PII insurers robust risk management and working practices” – Jamie Newell, MD O3 Insurance Solutions
We consult with a specialist financial services lawyer and use their insight and experience representing advisers who have faced complaints to minimise the risk of advisers who use Money Alive finding themselves in a similar situation.
Checking through your client's questions once they have completed a box set is a great way of knowing and evidencing what they do and don’t know!
By including impartial 3rd party education as part of your advice process you can reduce any perception of any adviser bias. Useful evidence for the regulator too.
Impartial education, consistently delivered, means your clients begin their advice process with the same information which you can expand as necessary as they proceed along their advice journey.
If you use Money Alive, not only will you have better informed clients you will also be able to demonstrate to PII insurers robust risk management and working practices
Incredibly helpful - a fundamental part of our DB process
I especially like the fact that they gave pro's and con's with the different case studies, which you can then relate to your own circumstances.
It's very good.
They are very good. Written in a simply, easy to understand way, plus sometimes it is easier to listen/watch than read a pamphlet of a 100 pages!!
I am sure that the FCA would consider firms providing independent, unbiased information to clients in advance of a first meeting - to help inform and re-set the consumer’s flawed mind-set – as a good practice approach